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Frequently Asked Questions
Processing & Shipping
As all clothing & accessories garments are custom-made orders on average take 5-7 business days to dispatch, some items may take longer, however we say allow up to 14 business days before contacting us.
Orders will take 2-5 business days to arrive on average once processed & dispatched. Please see our shipping policy for more info.
Yes, we ship worldwide. Shipping costs will apply, and will be added at checkout.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Not all items are tracked by default, however you can select tracking option at checkout.
In most cases it will be taken to a delivery depot where you can collect or reschedule delivery. If the item is returned to us we will require you to repay for delivery charges as we cannot recover the orignal fees from carrier.
Returns & Exchanges
We understand sometimes you order the wrong size, if you need it swapped we’re happy to help.
Please refer to our returns policy & contact us using our contact form and we will aim to get back to you within 2 business days.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Please refer to our returns policy & contact us using our contact form and we will aim to get back to you within 2 business days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Please refer to our returns policy & contact us using our contact form and we will aim to get back to you within 2 business days.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase.
Please refer to our returns policy & contact us using our contact form and we will aim to get back to you within 2 business days.
To start a return, you can contact us at hello@inkedthreads.gg or via our contact form
Please note that returns will need to be sent to the following address:
DroppedGG
45 Oakleigh Avenue,
Hallow,
Worcester,
WR2 6NG
United Kingdom
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.